vacancies are available in Airline positions : kannur ,Kerala
International Airport Kannur in India. Airport is located in Mattanur,Kerala in India. Airport is in serving of the North malabar, region of Kerala,Kodagu and Mysore district in Karnataka state and Mahe of Puducherry. The Airport opened on 9th December 2018 for Commercial operations. Airport is owned or operated by Kannur International Airport Limited (KIAL). Airport has serve the location are
Name of Airlines
- Air India
- Air India Express
- Go First
- IndiGo
Prepaid taxi available in airport round and also KSRTC available serves to various locations in Kannur, Kasaragod, Kozikod and Malappuram district from the airport. The airport have serve the million of passangers in jus nine month in commercial operation began.
In Kannur airport have various vacancies of positions Vacancies are available in Kannur airport. Airline customer agent works in airport .information providing to public. work in call center in airport to help the customer to the flight reservation. interaction between face to face occurs in airport. in a front counter to check about the flight information, check the luggage, check tickets and provide the tickets, related to the travel problems.
Airport work is have a good opportunity
to the candidates. hiring of this positions not have any high level
qualifications. And also no more experienced in here. Work in the airport is
customer agent work. What is your main
object of this work is customer service. Your target is only customer. Is there
any suggestions or any information to give or any other issues have to must
inform them. Airline customer service agent is assist the customer with the
flight reservation any enquiry of the questions, itinerary changes and customer
loyalty programs. And also he helps to the passenger in their all inquiries.
FAQs
How to handle the role of customer contact agent?
Responsible for customer contact
agent is responsible for supporting to the request, handling the calls, and
their satisfactions. Customer call to the agent in communicate various your call center and
service platform. In this role is agent
will enjoying with communicate with find
the solutions of customer problem. And to get the satisfaction in when their
problem solved.
Three importance quality of this
role
·
Professionalism
·
Patience
·
Customer’s
attitude
Responsibilities of customer
service agent
some of the responsibilities have
to the customer service agent
- Very the passenger documents
- Maintain the security and services in the airport
- Assist the passengers in check the self services
- Public address announcement in market whenever required only
- Computer operation and specialist equipments are air bridge , scanner and airline specific software
- Six month work experience required
- Knowledge about CRM, contact center software, Microsoft office, online chat software and customer relationship software
Required the skills are :
Some of skills need to this role
Airline customer service agent required skills are:
- Good listnening skill
- Customer service skill
- Excellent communication skill with related languages
- Team working skills
Employement opportunity for
airline customer service agent can apply for
the job provided below
- Airlines
- Tour agencies
- Aiation Firms
- Travel agencies
- Airports
. It is a good opportunity to work in airport round. Intresting candidates can apply here.
